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FICO Platform Helps Lloyds Banking Group Say Yes to More Customers

Leading UK high street banking group uses FICO® Platform to meet customer lending needs 24/7

Credit Union Borrowers Use and Seek Credit More Than National Bank Borrowers

Credit union lenders need to be mindful of balancing opportunity and risk with their credit decisions

Debit Card Compromise in 2024: Events Up, Number of Compromised Cards Down

Debit card skimming in the US in 2024 was a mixed bag, with increases in reported incidents but decreases in total number of compromised cards

Student Loan Delinquencies Lower the Average FICO Score to 715

New reporting of student loan delinquencies among key drivers of the downward shift of credit scores

2025 Mortgage Refi Boom in Australia: The AI Advantage

As Australia faces multiple rate cuts in 2025, learn how AI and transaction analytics can power smarter, faster mortgage refinancing decisions

The Future of Risk Management: Acquire and Engage Customers

How to improve customer acquisition, experience, and lifetime value with a personalized, 360-degree customer view

How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Drowning in Data, But Thirsting for Actionable Customer Insights

The long-term value of a good customer decision far surpasses the short-term ROI

It's Time to Rethink Credit Strategies in South Africa

Lenders can unlock a competitive advantage with enhanced credit line optimization in digital onboarding, as well as optimization in customer management and debt collection

3 Ways Conversational AI Aids Collections & Customer Support

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

How Did the Pandemic Affect UK Consumers’ Card Payments?

FICO data reveals that the positive payment behaviour from the pandemic is still persisting

Risk-Aware Marketing to Personalize Telco Customer Engagement

Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics

Communicating with Your Customers to Beat Fraud

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

US Credit Unions – Credit Card Benchmarking Trends for 2024

Credit unions saw a slowdown in severe delinquency impacting their credit card portfolios to finish 2024, with increases in average monthly spend and average balance

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