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Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

FICO Hackathon: Building Real-World Solutions Fast

Global partners used FICO Platform to prototype real-world solutions in weeks showcasing standout projects at FICO World 2025

How to Unlock the Hidden Patterns in Payment Transactions

Applied Intelligence helps capture payments data across the business

Using AI to Improve Debt Collection Strategies

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

What June Data Says about UK Credit Cards and Consumers

Rising spend and falling payments to balance continued to push up average balances on UK credit cards, demonstrating underlying risk

What Is Intelligent Feature Management? Why Is It Essential?

Intelligent feature management is a disciplined approach to identifying, creating, managing, and utilizing enriched data assets

Canada Bankcard Industry Benchmarking Trends: Q2 2025  

Credit card insights uncover developing financial pressures affecting many Canadians

How to Build Credit Risk Models Using AI and Machine Learning

Which works better for building credit risk models: using AI and machine learning or using traditional scorecards?

Key Considerations to Manage Bust-Out Fraud and Check Kiting

Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics

Business and IT Alignment is Critical to Your AI Success

These are the five pillars that can unite business and IT goals and convert artificial intelligence into measurable value — fast

Combining Machine Learning with Credit Risk Scorecards

Here's how to get the full power of machine learning without losing the transparency that’s important from credit risk scorecards

50,000 Monthly Accounts with Automated Credit Approvals

UnionBank leverages FICO Platform for automated credit approvals, integrating Citibank systems and enabling 5-minute onboarding at scale.

CCD2: How Dutch Lenders Can Turn It to Their Advantage

Explore how the EU's revised Consumer Credit Directive (CCD2) will reshape Dutch lending and discover how automation can help lenders navigate these changes

Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

Statement on FHFA’s Interim Lender Choice Policy, announced Tuesday July 15th:

The Federal Housing Finance Agency’s interim “lender choice” policy introduces a dangerous precedent that increases adverse selection risk that will raise prices for consumers. 

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