Instant ID Q&A
Authenticate Consumer Identities Rapidly
When it comes to accurate identity authentication, asking the right questions can rival getting the right answers. Customers have experience with knowledge-based authentication (KBA) quizzes that are sourced from traditional credit data but aren’t used to question sets with more variety. These new options include having the ability to answer a question over SMS or tailor questions toward something the customer provided or activities in the customer’s account. The LexisNexis® InstantID® Q&A question engine is the method we use at LexisNexis® Risk Solutions to authenticate consumers — using facts about them from a variety of sources. With Question Based Authentication, new consumers can be authenticated in seconds using secure authentication questions generated by our data-linking technology that combines instant access to billions of public records with credit header data. Previously authenticated consumers can be asked additional questions for repeat authentication attempts, using questions from facts that the consumer provided or from attributes that relate to their account activity after they obtain access to your site.
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