Discover how Pepsico unlocks speed, accuracy, and agility in every decision with FICO Xpress optimization

AI-powered communication solutions are redefining how enterprises connect with customers at scale

Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity

New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction

The long-term value of a good customer decision far surpasses the short-term ROI

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

Action-effect models and prescriptive analytics make credit limit increase optimization a powerful tool to improve portfolio performance

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

How can insurers build optimal claims administration strategies when their best claims experts are hitting the exits?

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future