Applied Intelligence helps capture payments data across the business

Skyrocketing delinquencies in the US and other markets pose a threat that demands the use of decisioning-as-a-service

Explore the forthcoming capabilities for business decision-making and applied intelligence based on AI, composability and more

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

Card issuers should consider a credit limit increase program for existing credit card customers to engage customers and meet demand

Collaboration is critical to overcome the silos in your organization, each of which sees a partial picture of your customers

Action-effect models and prescriptive analytics make credit limit increase optimization a powerful tool to improve portfolio performance

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

How can insurers build optimal claims administration strategies when their best claims experts are hitting the exits?

See how a platform approach to enterprise intelligence allowed these banks and card processors to succeed at making digital transformation highly profitable

These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services