3 Ways Conversational AI Aids Collections & Customer Support
The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits
FICO Fact: Is a 700 FICO Score the Same as a 700 VantageScore?
Inappropriate comparisons between credit scoring models could threaten liquidity and consumer access to affordable credit
The Role of the FICO® Score in the Mortgage Consumer Credit Risk Ecosystem
The FICO Score is a primary factor in determining consumer credit risk for mortgage originations, secondary market, and portfolio management with consumer and regulatory benefits
Predict Churn and Delinquency to Improve Telco Customer Retention
Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention
How the Resumption of Student Loan Delinquency Reporting May Impact FICO Scores
What student loan borrowers can do to help avoid negative impacts to their credit scores as the federal loan “on-ramp” period ends
FICO’s Royalty Pricing, Role and Adoption in the Mortgage Industry
The royalty FICO collects for the FICO Score is the lowest among all other components commonly included in mortgage closing costs.
Why This Is a Good Time to Grant Credit Limit Increases
Card issuers should consider a credit limit increase program for existing credit card customers to engage customers and meet demand
What to Do If You Fall for a Scam - 3 Examples
Fraudsters are using increasingly sophisticated tactics to scam consumers out of their money, but there are practical and immediate steps you can take if you’ve responded to a scam
Six Trends Transforming the Auto Finance Landscape
Comprehensive, real-time risk evaluation has never been more critical in the automotive finance industry
How Decision Optimization Improves Credit Line Management
Action-effect models and prescriptive analytics make credit limit increase optimization a powerful tool to improve portfolio performance
Risk & Lending Predictions 2024: UK Stresses and Open Banking
UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology
Real-Time Payments Rails like FedNow Need Enhanced Fraud Protection
Real-time payments attract real-time fraud, so banks and other financial institutions need the best tools and technology to protect their customers
The Future of AI and Hyper-Personalization in Auto Loan Finance
Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter
Is Bust-Out Fraud Hiding as Bad Debt on Your Balance Sheet?
Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay
Real-Time Payments Fraud Is Growing - Here's How to Prevent It
As real-time payments take off and begin to dominate ecommerce growth, banks must address real-time payments fraud with sensible friction and personalized notifications
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