The long-term value of a good customer decision far surpasses the short-term ROI

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

Inappropriate comparisons between credit scoring models could threaten liquidity and consumer access to affordable credit

Money mules are causing significant problems across the globe. Organizations must take proactive steps to identify and disrupt them.

The FICO Score is a primary factor in determining consumer credit risk for mortgage originations, secondary market, and portfolio management with consumer and regulatory benefits

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

What student loan borrowers can do to help avoid negative impacts to their credit scores as the federal loan “on-ramp” period ends

The royalty FICO collects for the FICO Score is the lowest among all other components commonly included in mortgage closing costs.

Card issuers should consider a credit limit increase program for existing credit card customers to engage customers and meet demand

As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience

Comprehensive, real-time risk evaluation has never been more critical in the automotive finance industry

Action-effect models and prescriptive analytics make credit limit increase optimization a powerful tool to improve portfolio performance

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

Microservices are a fast route to directly improving customer experience – and they offer far greater agility to auto lenders and dealers