Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

AI-powered communication solutions are redefining how enterprises connect with customers at scale

Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity

Skyrocketing delinquencies in the US and other markets pose a threat that demands the use of decisioning-as-a-service

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

The long-term value of a good customer decision far surpasses the short-term ROI

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

Card issuers should consider a credit limit increase program for existing credit card customers to engage customers and meet demand

Action-effect models and prescriptive analytics make credit limit increase optimization a powerful tool to improve portfolio performance

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

Microservices are a fast route to directly improving customer experience – and they offer far greater agility to auto lenders and dealers

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

How can insurers build optimal claims administration strategies when their best claims experts are hitting the exits?