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The State of Card Skimming in the US: 2025 Year in Review

Card skimming attacks surged 90% in 2025, though early 2026 data shows a decline. Learn what banks and consumers can do to fight back against skimming fraud.

PepsiCo Uses FICO Optimization to Orchestrate Daily Production, Align Staffing and Accelerate New ideas

Discover how Pepsico unlocks speed, accuracy, and agility in every decision with FICO Xpress optimization

How Scam Prevention and Scam Detection Help Banks and Customers

Authorized push payment fraud, aka scams, are exploding in volume and impact - banks should consider the role of AI in scam detection and prevention

How to Win Banking Primacy with Composability + Hyper-Personalization

Becoming the principal bank for your customers demands hyper-personalized decisions and a customer-centric approach, powered by composability

Six Critical Innovations Transforming Digital Customer Engagement

AI-powered communication solutions are redefining how enterprises connect with customers at scale

Simulation and Optimization: Unlocking Better Decisions

Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity

Four Ways Intelligent Decisioning Speeds Auto Financing Approvals

New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction

Drowning in Data, But Thirsting for Actionable Customer Insights

The long-term value of a good customer decision far surpasses the short-term ROI

3 Ways Conversational AI Aids Collections & Customer Support

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

Predict Churn and Delinquency to Improve Telco Customer Retention

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

How Decision Optimization Improves Credit Line Management

Action-effect models and prescriptive analytics make credit limit increase optimization a powerful tool to improve portfolio performance

Risk & Lending Predictions 2024: UK Stresses and Open Banking

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

The Future of AI and Hyper-Personalization in Auto Loan Finance

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

Why Microservices Are Driving the Future of Automotive

Microservices are a fast route to directly improving customer experience – and they offer far greater agility to auto lenders and dealers

Will the Retirement Surge Cripple Your Claims Process Effectiveness?

How can insurers build optimal claims administration strategies when their best claims experts are hitting the exits?

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