Discover how Pepsico unlocks speed, accuracy, and agility in every decision with FICO Xpress optimization

Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

Action-effect models and prescriptive analytics make credit limit increase optimization a powerful tool to improve portfolio performance

Open banking, AI and hyper-personalization are among the trends reshaping the banking landscape

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100® Report, including Innovation for the sixth year in a row

What financial institutions need to compete with fintech threat disrupters