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PepsiCo Uses FICO Optimization to Orchestrate Daily Production, Align Staffing and Accelerate New ideas

Discover how Pepsico unlocks speed, accuracy, and agility in every decision with FICO Xpress optimization

How to Win Banking Primacy with Composability + Hyper-Personalization

Becoming the principal bank for your customers demands hyper-personalized decisions and a customer-centric approach, powered by composability

Six Critical Innovations Transforming Digital Customer Engagement

AI-powered communication solutions are redefining how enterprises connect with customers at scale

Debt Collection Strategies:  Solve the 6 Toughest Challenges

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability

Simulation and Optimization: Unlocking Better Decisions

Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity

Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Four Ways Intelligent Decisioning Speeds Auto Financing Approvals

New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction

Drowning in Data, But Thirsting for Actionable Customer Insights

The long-term value of a good customer decision far surpasses the short-term ROI

3 Ways Conversational AI Aids Collections & Customer Support

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

Predict Churn and Delinquency to Improve Telco Customer Retention

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

How Compassionate Digital Collections Can Improve Your Bottom Line

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

How Decision Optimization Improves Credit Line Management

Action-effect models and prescriptive analytics make credit limit increase optimization a powerful tool to improve portfolio performance

Risk & Lending Predictions 2024: UK Stresses and Open Banking

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

CJEU Ruling Highlights the Need for Explainability in Analytics

Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical

The Future of AI and Hyper-Personalization in Auto Loan Finance

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

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