PepsiCo Uses FICO Optimization to Orchestrate Daily Production, Align Staffing and Accelerate New ideas

Discover how Pepsico unlocks speed, accuracy, and agility in every decision with FICO Xpress optimization

Debt Collection Strategies:  Solve the 6 Toughest Challenges

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability

Simulation and Optimization: Unlocking Better Decisions

Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity

Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Predict Churn and Delinquency to Improve Telco Customer Retention

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

How Decision Optimization Improves Credit Line Management

Action-effect models and prescriptive analytics make credit limit increase optimization a powerful tool to improve portfolio performance

Risk & Lending Predictions 2024: UK Stresses and Open Banking

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

CJEU Ruling Highlights the Need for Explainability in Analytics

Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical

The Future of AI and Hyper-Personalization in Auto Loan Finance

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

See Customers Clearer with Hyper-Personalization at Scale

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

Hyper-Personalization Survey Highlights Boardrooms' Blind Spots

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Top 5 Decision Management Posts of 2022: AI and Digital Jane

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

Digitalization and Artificial Intelligence: 5 Keys to Success

Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks?

Big Brain on Campus: Dr. Scott Zoldi Talks Responsible AI at MIT, UCSD and Duke

Dr. Zoldi recently spoke on Responsible AI to the next generation of data science and business leaders on a college tour

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