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How to Manage the Rise in Credit Delinquencies

Skyrocketing delinquencies in the US and other markets pose a threat that demands the use of decisioning-as-a-service

Drowning in Data, But Thirsting for Actionable Customer Insights

The long-term value of a good customer decision far surpasses the short-term ROI

3 Ways Conversational AI Aids Collections & Customer Support

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

FICO Fact: Is a 700 FICO Score the Same as a 700 VantageScore?

Inappropriate comparisons between credit scoring models could threaten liquidity and consumer access to affordable credit

The Role of the FICO® Score in the Mortgage Consumer Credit Risk Ecosystem

The FICO Score is a primary factor in determining consumer credit risk for mortgage originations, secondary market, and portfolio management with consumer and regulatory benefits

Can Digital Channels Work with High-Risk Collections Accounts?

Digital channels can deliver great results across all risk groups and the entire debt collection lifecycle, improving the customer experience as well as portfolio performance

Predict Churn and Delinquency to Improve Telco Customer Retention

Here are 5 key steps that CSPs can take to predict rising churn and delinquency rates and improve telco customer retention

How the Resumption of Student Loan Delinquency Reporting May Impact FICO Scores

What student loan borrowers can do to help avoid negative impacts to their credit scores as the federal loan “on-ramp” period ends

FICO’s Royalty Pricing, Role and Adoption in the Mortgage Industry

The royalty FICO collects for the FICO Score is the lowest among all other components commonly included in mortgage closing costs.

How Compassionate Digital Collections Can Improve Your Bottom Line

Omnichannel technology is one key to humanizing your collections strategy and personalizing treatment strategies

Why This Is a Good Time to Grant Credit Limit Increases

Card issuers should consider a credit limit increase program for existing credit card customers to engage customers and meet demand

Six Trends Transforming the Auto Finance Landscape

Comprehensive, real-time risk evaluation has never been more critical in the automotive finance industry

How Decision Optimization Improves Credit Line Management

Action-effect models and prescriptive analytics make credit limit increase optimization a powerful tool to improve portfolio performance

Risk & Lending Predictions 2024: UK Stresses and Open Banking

UK consumers face another challenging year — financial institutions should make use of Open Banking data and new technology

CJEU Ruling Highlights the Need for Explainability in Analytics

Black box models will be even more difficult to justify after a recent European ruling - explainable AI and reason codes with credit scores are critical

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