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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

Nationwide Builds Intelligent Enterprise with FICO Platform

From mortgages to loans, the world’s largest building society delivers real-time solutions to enhance customer satisfaction

Has the Reporting of Rental Data to the Credit Reporting Agencies (CRAs) Increased?

FICO Score 10T includes rental data, but consumers can only experience the benefit of this to the extent that their rental data is reported to the CRAs

A 7-Step Enterprise Fraud Framework to Redefine Scam Prevention

There is no one silver bullet for stopping scams — effective defense requires a multi-layered strategy

How Scam Prevention and Scam Detection Help Banks and Customers

Authorized push payment fraud, aka scams, are exploding in volume and impact - banks should consider the role of AI in scam detection and prevention

How to Tame Credit Originations Complexity and Data Overload

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

Understanding Fraud Detection to Safeguard Financial Services in an Ever-Changing Threat Landscape

This comprehensive guide explores the multifaceted domain of fraud detection, including specific techniques and their practical implementation

Buzzworthy Videos in Nacha Contest Aim to Stop the Scams

Nacha’s second annual Spotlight! Payments Video Challenge brings consumer creativity to the fight against payment scams

Merchant Acquiring Mastery: Three Game-Changing Strategies for Competitive Advantage

Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships

BNPL Success: How FICO Platform Addresses 5 Key Challenges

Risk management is a critical issue for Buy Now, Pay Later (BNPL) lending - discover how FICO Platform promotes growth and responsible lending

Loan Origination Automation: Faster Approvals, Reduced Risk

Optimize your loan origination process with automation that speeds approvals, cuts costs, and improves customer satisfaction for credit risk leaders

How to Build a Winning Enterprise Fraud Management Strategy

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

Digital Wallet Fraud: How It Works and How to Fight It

A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

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