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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

​​Modernizing Credit Scoring for the BNPL Era​

Learn how FICO® Score 10 BNPL and FICO® Score 10T BNPL will incorporate BNPL accounts within credit reporting frameworks

Has the Reporting of Rental Data to the Credit Reporting Agencies (CRAs) Increased?

FICO Score 10T includes rental data, but consumers can only experience the benefit of this to the extent that their rental data is reported to the CRAs

Understanding Fraud Detection to Safeguard Financial Services in an Ever-Changing Threat Landscape

This comprehensive guide explores the multifaceted domain of fraud detection, including specific techniques and their practical implementation

FICO Adds Powerful Credit Optimization Tools to AWS Marketplace

Lenders can use new FICO solutions on AWS Marketplace to optimize credit lines and loan pricing, plus improve customer communications

A Guide to Price Optimization: What Is It, How it Works, and Why You Need It to Maximize Profits

Price optimization is a data-driven process that uses prescriptive analytics, and advanced optimization software to determine the optimal pricing strategy

How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

How to Build a Winning Enterprise Fraud Management Strategy

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Simulation and Optimization: Unlocking Better Decisions

Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

The Future of Fraud Protection: From Platforms to Agentic AI

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward

How to Unlock the Hidden Patterns in Payment Transactions

Applied Intelligence helps capture payments data across the business

Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

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