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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

The Informed Borrower Opportunity: Meeting America's Demand for Credit Knowledge

Why addressing widespread financial misconceptions isn't just about education—it's about building the foundation for sustainable lending growth

​​Modernizing Credit Scoring for the BNPL Era​

Learn how FICO® Score 10 BNPL and FICO® Score 10T BNPL will incorporate BNPL accounts within credit reporting frameworks

Has the Reporting of Rental Data to the Credit Reporting Agencies (CRAs) Increased?

FICO Score 10T includes rental data, but consumers can only experience the benefit of this to the extent that their rental data is reported to the CRAs

Understanding Fraud Detection to Safeguard Financial Services in an Ever-Changing Threat Landscape

This comprehensive guide explores the multifaceted domain of fraud detection, including specific techniques and their practical implementation

The Benefits of Champion/Challenger Testing in Decision Management

Champion/challenger experimentation objectively compares the performance of the current approach vs. new approach, which helps you to continuously evolve your decision strategies

BNPL Success: How FICO Platform Addresses 5 Key Challenges

Risk management is a critical issue for Buy Now, Pay Later (BNPL) lending - discover how FICO Platform promotes growth and responsible lending

How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

How to Build a Winning Enterprise Fraud Management Strategy

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

UK Cards: Signs of Risk in Rising Balances

FICO’s data on UK credit cards for July 2025 shows a YOY growth in balances and delinquent balances

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

The Future of Fraud Protection: From Platforms to Agentic AI

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

FICO Hackathon: Building Real-World Solutions Fast

Global partners used FICO Platform to prototype real-world solutions in weeks showcasing standout projects at FICO World 2025

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