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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

​​Modernizing Credit Scoring for the BNPL Era​

Learn how FICO® Score 10 BNPL and FICO® Score 10T BNPL will incorporate BNPL accounts within credit reporting frameworks

Nationwide Builds Intelligent Enterprise with FICO Platform

From mortgages to loans, the world’s largest building society delivers real-time solutions to enhance customer satisfaction

Has the Reporting of Rental Data to the Credit Reporting Agencies (CRAs) Increased?

FICO Score 10T includes rental data, but consumers can only experience the benefit of this to the extent that their rental data is reported to the CRAs

How to Improve Collection Decision Strategies with Analytics

Predictive analytics, optimization and omni-channel communications can transform collections strategy efficiency and performance

How to Tame Credit Originations Complexity and Data Overload

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

Merchant Acquiring Mastery: Three Game-Changing Strategies for Competitive Advantage

Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships

BNPL Success: How FICO Platform Addresses 5 Key Challenges

Risk management is a critical issue for Buy Now, Pay Later (BNPL) lending - discover how FICO Platform promotes growth and responsible lending

Loan Origination Automation: Faster Approvals, Reduced Risk

Optimize your loan origination process with automation that speeds approvals, cuts costs, and improves customer satisfaction for credit risk leaders

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Debt Collection Strategies:  Solve the 6 Toughest Challenges

More effective debt collection strategies using optimization create a strategic advantage that builds customer loyalty and drives long-term profitability

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Debt Collection Predictive Analytics: Benefits, Types and Uses

Discover how debt collection predictive analytics boosts recovery, cuts costs, and personalizes strategies with AI-driven models and case studies

Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Four Ways Intelligent Decisioning Speeds Auto Financing Approvals

New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction

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