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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

The State of Card Skimming in the US: 2025 Year in Review

Card skimming attacks surged 90% in 2025, though early 2026 data shows a decline. Learn what banks and consumers can do to fight back against skimming fraud.

Credit Card Fraud Detection: Current Trends and Interventions

Uncover key trends driving the surge in credit card fraud losses, and gain insight into tactics and gaps impacting fraud prevention experts

A 7-Step Enterprise Fraud Framework to Redefine Scam Prevention

There is no one silver bullet for stopping scams — effective defense requires a multi-layered strategy

How Scam Prevention and Scam Detection Help Banks and Customers

Authorized push payment fraud, aka scams, are exploding in volume and impact - banks should consider the role of AI in scam detection and prevention

Understanding Fraud Detection to Safeguard Financial Services in an Ever-Changing Threat Landscape

This comprehensive guide explores the multifaceted domain of fraud detection, including specific techniques and their practical implementation

Buzzworthy Videos in Nacha Contest Aim to Stop the Scams

Nacha’s second annual Spotlight! Payments Video Challenge brings consumer creativity to the fight against payment scams

Card-Not-Present Fraud Remains a Leading Concern as Payment Systems Evolve

Card and card-not-present (CNP) fraud continue to be significant global challenges, but the right technology can help fight criminals committing the fraud

How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

How to Build a Winning Enterprise Fraud Management Strategy

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

Digital Wallet Fraud: How It Works and How to Fight It

A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

The Future of Fraud Protection: From Platforms to Agentic AI

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward

New Technology Can Detect & Prevent Scams in Real Time

Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

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