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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

Nationwide Builds Intelligent Enterprise with FICO Platform

From mortgages to loans, the world’s largest building society delivers real-time solutions to enhance customer satisfaction

Has the Reporting of Rental Data to the Credit Reporting Agencies (CRAs) Increased?

FICO Score 10T includes rental data, but consumers can only experience the benefit of this to the extent that their rental data is reported to the CRAs

What Is Account Takeover Fraud?

Financial services organizations need and want to protect their customers’ accounts from unauthorized use, including account takeover fraud

How to Tame Credit Originations Complexity and Data Overload

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

Understanding Fraud Detection to Safeguard Financial Services in an Ever-Changing Threat Landscape

This comprehensive guide explores the multifaceted domain of fraud detection, including specific techniques and their practical implementation

Merchant Acquiring Mastery: Three Game-Changing Strategies for Competitive Advantage

Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships

BNPL Success: How FICO Platform Addresses 5 Key Challenges

Risk management is a critical issue for Buy Now, Pay Later (BNPL) lending - discover how FICO Platform promotes growth and responsible lending

Loan Origination Automation: Faster Approvals, Reduced Risk

Optimize your loan origination process with automation that speeds approvals, cuts costs, and improves customer satisfaction for credit risk leaders

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

The Future of Fraud Protection: From Platforms to Agentic AI

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward

Four Ways Intelligent Decisioning Speeds Auto Financing Approvals

New ways of managing auto finance decisions lead to faster loan approvals, better customer matching, fraud prevention, and cost reduction

How to Unlock the Hidden Patterns in Payment Transactions

Applied Intelligence helps capture payments data across the business

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