Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Applied Intelligence helps capture payments data across the business

Credit card insights uncover developing financial pressures affecting many Canadians

Credit card data reveals many Canadians are struggling to pay off their monthly balances

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

FICO’s omni-channel Customer Communication Services can help European institutions stay ahead through tailored customer outreach

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

Leading New Zealand bank with more than 1.5 million customers wins FICO Pioneer Award for its advanced decision innovation

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future