FICO Adds Powerful Credit Optimization Tools to AWS Marketplace
Lenders can use new FICO solutions on AWS Marketplace to optimize credit lines and loan pricing, plus improve customer communications
Six Critical Innovations Transforming Digital Customer Engagement
AI-powered communication solutions are redefining how enterprises connect with customers at scale
Omnichannel Communications Help Banks Serve the Neurodivergent
For neurodivergent people struggling with debt, such as those with ADHD or autism, an omnichannel approach helps them meet payment deadlines and keep debt under control
A Guide to Price Optimization: What Is It, How it Works, and Why You Need It to Maximize Profits
Price optimization is a data-driven process that uses prescriptive analytics, and advanced optimization software to determine the optimal pricing strategy
BNPL Success: How FICO Platform Addresses 5 Key Challenges
Risk management is a critical issue for Buy Now, Pay Later (BNPL) lending - discover how FICO Platform promotes growth and responsible lending
How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution
Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy
Meet Our 2026 FICO Decision Awards Judges
Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes
Simulation and Optimization: Unlocking Better Decisions
Simulation and optimization are two different technology approaches that can dramatically improve the results of your decision strategies and improve customer centricity
Collection Strategies: Best Practices for the Digital Age
Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships
How to Unlock the Hidden Patterns in Payment Transactions
Applied Intelligence helps capture payments data across the business
Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
How Omni-Channel Communications Transform Collections Strategy
Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
The Impact of Regulation on Collections and Customer Care
This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment
Navigating Risk Management with Machine Learning
The Santander US Auto business, one of the largest auto lenders in the U.S., has won a 2025 FICO® Decisions Award for its use of machine learning
3 Ways Conversational AI Aids Collections & Customer Support
The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.