The State of Card Skimming in the US: 2025 Year in Review

Card skimming attacks surged 90% in 2025, though early 2026 data shows a decline. Learn what banks and consumers can do to fight back against skimming fraud.

Six Critical Innovations Transforming Digital Customer Engagement

AI-powered communication solutions are redefining how enterprises connect with customers at scale

Omnichannel Communications Help Banks Serve the Neurodivergent

For neurodivergent people struggling with debt, such as those with ADHD or autism, an omnichannel approach helps them meet payment deadlines and keep debt under control

BNPL Success: How FICO Platform Addresses 5 Key Challenges

Risk management is a critical issue for Buy Now, Pay Later (BNPL) lending - discover how FICO Platform promotes growth and responsible lending

How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

Meet Our 2026 FICO Decision Awards Judges

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Collection Strategies: Best Practices for the Digital Age

Omni-channel communications, analytics and optimization are bringing greater targeting to debt collection strategies, improving results and customer relationships

Using AI to Improve Debt Collection Strategies

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

How Omni-Channel Communications Transform Collections Strategy

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

New Frontiers for Applied Intelligence: Innovations on FICO Platform

Explore the forthcoming capabilities for business decision-making and applied intelligence based on AI, composability and more

The Impact of Regulation on Collections and Customer Care

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

PSD3: Preparing for the Next Wave of Payments Regulation 

FICO’s omni-channel Customer Communication Services can help European institutions stay ahead through tailored customer outreach

Bradesco Fights Fraud with AI and FICO Platform at Scale

Brazilian banking giant modernizes fraud detection and account onboarding with AI on FICO Platform, securing 1B transactions and doubling approval speed

3 Ways Conversational AI Aids Collections & Customer Support

The advent of Generative AI opens the door for more targeted and effective messaging when payments are late – learn about the benefits

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.