Lenders can use new FICO solutions on AWS Marketplace to optimize credit lines and loan pricing, plus improve customer communications

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

Top executives and analysts will evaluate how FICO customers are using AI and decisioning technology to drive measurable business outcomes

Applied Intelligence helps capture payments data across the business

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

FICO’s omni-channel Customer Communication Services can help European institutions stay ahead through tailored customer outreach

The Santander US Auto business, one of the largest auto lenders in the U.S., has won a 2025 FICO® Decisions Award for its use of machine learning

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations

Leading New Zealand bank with more than 1.5 million customers wins FICO Pioneer Award for its advanced decision innovation

Innovation and agility are at the heart of digital transformation, as these case studies from senior leaders demonstrate

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.