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AI Predictions 2022: The Great Humbling of AI

I predict that Auditable AI and Humble AI will become widely used in 2022, as essential parts of Responsible AI

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

FICO is a Top 10 RiskTech Company in the 2022 Chartis RiskTech100® Report

FICO continues to be responsible for industry-changing innovations in AI, Financial Crime and Retail Credit Analytics.

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Digital-First Lending: The Pandemic Raised the Stakes

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

I, Cobot: Humans and Machines Team Up to Fight Fraud

Cobots are collaborative robots, and they're part of the way financial services fight fraud and financial crime

FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform

After 65 Years, FICO (still) innovates and leads with our software solutions.

Managing Vulnerable Customers: How New Analytics Can Help

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Fighting Bias: How Interpretable Latent Features Remove Bias in Neural Networks

FICO’s data science labs called interpretable latent feature-based neural networks (ILF NNET) help expose and eliminate biases derived from data showing up in the model.

Ethical AI: A Breakdown with Dr. Scott Zoldi

Zoldi in conversation with Dr. Ganna Pogrebna, Professor of Business Analytics and Data Science at Columbia University

Top Challenges in Risk Management: Are Your Risk Models Working?

At FICO’s UK CRO Summit, industry leaders shared approaches to managing risk models in the pandemic and other challenges in risk management

FICO’s New AI Playbook: How to Achieve Responsible AI

The Responsible AI Playbook provides a clear path to operationalizing AI deployments. Use it to achieve high-impact business results within important ethical and legal boundaries.

MacGyver-izing Your Enterprise for Digital Transformation

The real trick to beating the bad guys, like digital disruptors, is outsmarting them

Which Is Harder: Customer Centricity or Solving a Rubik’s Cube?

Achieving customer centricity without a decisioning platform can be as hit-or-miss as solving a Rubik’s Cube and its quintillion possible combinations

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