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Managing Vulnerable Customers: How New Analytics Can Help

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Fighting Bias: How Interpretable Latent Features Remove Bias in Neural Networks

FICO’s data science labs called interpretable latent feature-based neural networks (ILF NNET) help expose and eliminate biases derived from data showing up in the model.

Ethical AI: A Breakdown with Dr. Scott Zoldi

Zoldi in conversation with Dr. Ganna Pogrebna, Professor of Business Analytics and Data Science at Columbia University

Top Challenges in Risk Management: Are Your Risk Models Working?

At FICO’s UK CRO Summit, industry leaders shared approaches to managing risk models in the pandemic and other challenges in risk management

FICO’s New AI Playbook: How to Achieve Responsible AI

The Responsible AI Playbook provides a clear path to operationalizing AI deployments. Use it to achieve high-impact business results within important ethical and legal boundaries.

Open Source Junkies: How Much Analytic Power Do You Need?

Data scientists need to justify the need for the incremental risk we assume when using more complicated methods to solve a problem - not be open source junkies

The Role of Decision Orchestration in Financial Platforms

Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system

FICO a Finalist in Car Finance Awards for Work with Volvo

From three days to seconds: cloud-hosted FICO Platform helps Care by Volvo approve applications in real-time

Diversity and Governance: AI Breaks into the Boardroom

Dr. Scott Zoldi in conversation with Vanessa Colella, Chief Innovation Officer, Citi, Head of Citi Ventures & Citi Productivity

Join Our New Online Community to Fight Fraud & Financial Crime

The new FICO community will give you more detailed practical information to help your organization fight fraud & financial crime, and hear from fraud experts

How Financial Technology Partners can Help with Customer Acquisition Campaigns

Financial technology partners can help credit unions and regional banks compete by offering them the latest marketing automation software solutions.

Decision Platforms and The Customer Experience Revolution

To understand which tools can truly help companies in the processes of digital transformation, it is essential to understand the concept of a decision platform.

Beyond Responsible AI: 8 Steps to Auditable Artificial Intelligence

Auditable AI provides the documentation and records necessary to pass a regulatory review

Are You Catering For The ‘Unhappy Path’ In Digital Journeys?

Bridging the expectation gap through decision planning to improve the customer experience

Winners of 2021 FICO Decisions Awards Announced

Digital transformation yields dividends in challenging year

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