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Report: 2022 Trends for Financial Services

Financial institutions are preparing for 2022 by pivoting their focus towards digital transformation initiatives that add real value for their customers – and their bottom line

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Digital-First Lending: The Pandemic Raised the Stakes

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Tomorrow’s Winners Start Today by Making Better Decisions

Better decisions hinge on infrastructures that enable businesses to implement strategies at speed and scale - and adapt faster than the competition

FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform

After 65 Years, FICO (still) innovates and leads with our software solutions.

Managing Vulnerable Customers: How New Analytics Can Help

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Moving Up the Ladder to Centralized Decisioning

Continually delivering business improvements is challenging - but centralized decisioning offers multiple routes to success

The Business Benefits of Being Decision-Centric

Now is the perfect time to make the most of your competitive advantage and take the next step to integrate a cloud-hosted platform and become truly decision-centric

ESG Goals: Hoist Finance Makes Debt Resolution Greener

As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions

Fighting Bias: How Interpretable Latent Features Remove Bias in Neural Networks

FICO’s data science labs called interpretable latent feature-based neural networks (ILF NNET) help expose and eliminate biases derived from data showing up in the model.

FICO’s New AI Playbook: How to Achieve Responsible AI

The Responsible AI Playbook provides a clear path to operationalizing AI deployments. Use it to achieve high-impact business results within important ethical and legal boundaries.

MacGyver-izing Your Enterprise for Digital Transformation

The real trick to beating the bad guys, like digital disruptors, is outsmarting them

Sustainable Finance: How Can Banks Make Greener Decisions?

Customers and regulators are both interested in sustainable finance - here's how banks and fintechs can use automated decisions to advance their ESG goals

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.