A meshed API architecture and a composable set of capabilities can help you restructure and reduce technical debt

Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

A price elasticity model enables the product team to set deposit rates with a sound understanding of the expected performance from the rate strategy

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Robust decisioning platforms will enable enterprises to develop better customer experiences and faster time-to-market

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

In 2022, FICO was granted 11 new U.S. software patents

A pragmatic approach I call Practical AI will rise in 2023 like a phoenix from the ashes of years of irrational exuberance around artificial intelligence

Here’s how to strike a balance that delivers long-term benefits for customers' financial health

Insurers need to make real-time decisions using advanced analytics, with interactive communications, based on a complete view of the customer

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility