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UK Credit Report: Early-Stage Delinquencies Rise

UK card issuers’ data reveals continued increase in spending as well as first signs of consumers missing two payments

Managing the Corona Debt Tsunami - The Experts Speak

Collections professionals discuss the challenges they face in the current debt tsunami

2021 FICO Decisions Awards Now Open

Companies invited to submit their successful digital transformation projects

FICO Loan Origination Solution Awarded Best-in-Class

Aite Group names FICO overall rankings leader and category leader for Client Strength, Client Service, and Product Features

Offering Mortgage Relief When Payment Holidays End

UK regulator calls on banks to extend help for homeowners - what should debt collectors do?

The Three Rs of Managing Credit Risk in Disrupted Times

Managing credit risk needs to start with a vision for the customer experience

Debt Relief Considerations After COVID-19 – Don’t Panic!

Lessons learned from the 2008 global financial crisis can help guide collections and debt relief strategies now

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Are Turkish Banks & Consumers Ready for Digital Account Opening?

97% of Turkish respondents in new survey say they would open a financial account fully online

Operational Resilience in Collections – Will You Meet the FCA’s Standards?

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

Debt Collection and COVID-19: A Phased Approach

Omnichannel communications is critically important to debt collection in the era of COVID-19

Payment Holidays: New Tool for Managing the Surge

Automated communications tools can help customers get payment relief faster

Debt Collection and COVID-19: What Past Crises Can Teach Us

Lessons learned from the last recession can help debt collectors now - but there are also important differences to understand

Banreservas Automates 80 Percent of Loan Applications

Largest bank in the Dominican Republic wins FICO® Decisions Award for Customer Onboarding & Management

SPDB Credit Card Centre Automates Early Collections

Shanghai Pudong Development Bank (SPDB) Credit Card Centre (CCC), has used FICO® Customer Communication Services (CCS) to boost collections performance while driving down costs.

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