Filter by:

Measuring Financial Resilience: Edinburgh Scoring Conference

At the 2021 Edinburgh Credit Scoring conference, we will address scoring innovations that can improve decisions in all different economic scenarios

Master Debt Collection Now – Before It’s Too Late

The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits

Digital Collections - Award-Winning Success from Hoist Finance

Hoist Finance and FICO have won for Best Use of Technology in the Credit Excellence 2021 Awards

Debt Collection Approaches for the COVID-19 Recovery

Signs to watch for, technologies that might help and recommendations on how to work with borrowers

How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 3

Building resilience into customer management

How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 2

Building resilience into customer acquisition

Winners of 2021 FICO Decisions Awards Announced

Digital transformation yields dividends in challenging year

FICO Showcases New FICO® Resilience Index Insights and Enhanced Predictive Power

Latest version of FICO® Resilience Index delivers significant gains in resilience predictive power for account origination and management across lending industries

Is Your Collections Operation Ready for the Economic Recovery?

Banks and card issuers have an opportunity to ensure they continually interact with customers to better understand their genuine financial position

Are Humans Still Relevant in Call Centres?

The trend of automation of call centres

Debt Collection in the Pandemic: Compassion Is Critical to Success

A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period

Uncertain Economic Signs Drive the Need for Sharper Analytics

To get a true picture of financial stress, lenders should combine Open Banking transactional data and alternative data sets alongside sharper analytics and real-time data streaming

Collections Communications: Multi-Channel vs. Omni-Channel

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

5 Ways to Protect Yourself Against Tax Refund Fraud

Looking for Your Tax Refund? So Are Fraudsters.

4 Data Best Practices for a Timeless Digital Customer Experience

Data can be a strategic asset to help you produce real time insights that will generate long-term business value, and support customer needs.

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.