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Managing Vulnerable Customers: How New Analytics Can Help

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Could Optimization Help Break Supply Chain Gridlocks?

These case studies prove the effectiveness of predictive analytics when it comes to challenges such as supply chain gridlocks

Fighting Bias: How Interpretable Latent Features Remove Bias in Neural Networks

FICO’s data science labs called interpretable latent feature-based neural networks (ILF NNET) help expose and eliminate biases derived from data showing up in the model.

FICO’s New AI Playbook: How to Achieve Responsible AI

The Responsible AI Playbook provides a clear path to operationalizing AI deployments. Use it to achieve high-impact business results within important ethical and legal boundaries.

Decision Optimization: 5 Reasons You Need It More than Ever

In an uncertain environment, decision optimization gives you what you need most - speed and control

Home Credit an Award Finalist for AI-Powered Optimization

Home Credit is a finalist in the Banking Tech 2021 Awards, in the Best Use of AI category, for a project using AI-powered optimization from FICO

Which Is Harder: Customer Centricity or Solving a Rubik’s Cube?

Achieving customer centricity without a decisioning platform can be as hit-or-miss as solving a Rubik’s Cube and its quintillion possible combinations

How Financial Technology Partners can Help with Customer Acquisition Campaigns

Financial technology partners can help credit unions and regional banks compete by offering them the latest marketing automation software solutions.

Decision Platforms and The Customer Experience Revolution

To understand which tools can truly help companies in the processes of digital transformation, it is essential to understand the concept of a decision platform.

Slovakia's Largest Commercial Bank Invests In Lending Decision Optimization

Slovenská Sporiteľňa uses FICO® Decision Optimizer to make the best credit offers

Business Navigation: Taking the Optimal Route to Your Goals

Using decision modelling and optimisation techniques similar to those used in navigation applications can help improve business performance by over 30%

Winners of 2021 FICO Decisions Awards Announced

Digital transformation yields dividends in challenging year

Checkmating the Competition: What’s Your Best Move?

As in chess, victory on the business battlefield goes to those who can make smarter decisions many, many moves ahead. Digital decisioning can help.

Digital Decisioning Enables Radical, Customer-Focused Change

It’s easy to confuse digitization with digital decisioning, both play a role in digital transformation, but the difference is digital decisioning is at its center.

Boeing Creates Complex COVID-19 Nurse Schedule in a Week

Aviation analytics group uses FICO Optimization to assist Sweden's second-largest hospital

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