Orchestration for Improved CX and Fraud Management
Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes
How to Turn UK’s Consumer Duty Compliance to Your Advantage
With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge
Hyper-Personalization Survey Highlights Boardrooms' Blind Spots
New study from Forrester shows the value of hyper-personalization and the gaps businesses face today
Top 5 2023 Trends Redefining Banking Today
FICO’s 2023 Trends Report reveals what’s impacting the financial services industry
Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
How Organizations with Decisioning Platforms Win
Robust decisioning platforms will enable enterprises to develop better customer experiences and faster time-to-market
Reflections 2022: The Power of Patents and the People Behind Them
In 2022, FICO was granted 11 new U.S. software patents
Profitability and Customer Financial Health in Retail Banking
Here’s how to strike a balance that delivers long-term benefits for customers' financial health
Four Key Components of Real-Time Insurance Success
Insurers need to make real-time decisions using advanced analytics, with interactive communications, based on a complete view of the customer
Insurance Microservices Provide Needed Agility Today
Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility
Open Banking in the Philippines and the Opportunities in the Data
How data sharing can improve credit risk decisioning
Meet Our 2023 FICO Decisions Awards Judges
Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation
Digitalization and Artificial Intelligence: 5 Keys to Success
Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks?
Tackling the Fintech Threat: A Guide for Banks and Credit Unions
What financial institutions need to compete with fintech threat disrupters
Is “Enterprise Intelligence” an Oxymoron? Breaking the 5 Blockers
Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering?
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