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Meeting Debt Collection Challenges Amid a Squeeze on Income

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

Círculo de Crédito Boosts Financial Inclusion In Mexico For 20M Citizens

Leading Mexican credit bureau wins FICO® Decisions Award for Decision Management Innovation

BNPL in Credit Reports: How Could This Data Impact FICO Scores?

Key findings from FICO research suggests how the inclusion of Buy Now, Pay Later (BNPL) loan data in consumer credit report files could affect FICO Scores

8 Success Tips for Debt Collection in the Pandemic

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

9 Steps to Improve Contact Data Quality in Debt Collection

Contact data quality in debt collection can make or break your success — here are best practices for improving it

The Role of AI Model Governance

In conversation with Scott Zoldi, FICO's Chief Analytics Officer.

Why Customer-Centric Debt Collection Is Critical - Video

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

FICO Fact: How Current is the Data in my FICO Score?

The data reflected in your FICO® Score can be as recent as a payment reported by your lender today.

Digital-First Collections Doesn't Mean Dropping the Dialler

Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts

ESG Goals: Hoist Finance Makes Debt Resolution Greener

As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions

5 Ways Credit Unions Can Be More Resilient with AI and Analytics

AI and other behavioral analytics can give you better, more actionable insights into customers' needs and risk

FICO Fact: Does FICO’s Minimum Scoring Criteria Limit Consumers’ Access to Credit?

Over the last 30 years, FICO has continued to analyze the minimum amount of credit bureau data that is necessary to deliver a reliable, predictive FICO® Score to the market.

What are MVD’s and Why Do They Matter?

Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.

FICO Fact: Do FICO Scores Consider Telco and Utility Data?

The inclusion of telco and utility payment information dates back to the release of the very first FICO Scores in 1989.

Reduced Revolving Debt: A Key Driver of Improved FICO Scores During Pandemic

Paying down credit card balances, driven by reduced spending, increased savings and awareness, among other factors, helped many consumers show improvement in FICO® Scores.

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