Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers

To win an edge in the ultra-competitive telco marketplace, providers’ ability to harness the power of mathematical optimization and simulation is a key differentiator

Creating next-generation customer experiences

Innovations in analytics & machine learning, decision management, mathematical optimization, and business simulation mark Summer 23 release

Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

A price elasticity model enables the product team to set deposit rates with a sound understanding of the expected performance from the rate strategy

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Robust decisioning platforms will enable enterprises to develop better customer experiences and faster time-to-market

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

In 2022, FICO was granted 11 new U.S. software patents

A pragmatic approach I call Practical AI will rise in 2023 like a phoenix from the ashes of years of irrational exuberance around artificial intelligence