Creating next-generation customer experiences

Innovations in analytics & machine learning, decision management, mathematical optimization, and business simulation mark Summer 23 release

Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization

A price elasticity model enables the product team to set deposit rates with a sound understanding of the expected performance from the rate strategy

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Robust decisioning platforms will enable enterprises to develop better customer experiences and faster time-to-market

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

In 2022, FICO was granted 11 new U.S. software patents

A pragmatic approach I call Practical AI will rise in 2023 like a phoenix from the ashes of years of irrational exuberance around artificial intelligence

Here’s how to strike a balance that delivers long-term benefits for customers' financial health

FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100® Report, including Innovation for the sixth year in a row

The AI Bill of Rights is the first step toward similar regulation of AI and machine learning algorithms

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks?