Survey: Do Customers Think Banks Are Fair to Scam Victims?
Banks face challenges when it comes to balancing the ease and convenience of real-time payments with prevention for authorized push payment fraud and scams
Real-Time Payments Survey Reveals Growth in Usage - and Scams
Real-time payments are a growing global phenomenon, but the shifting payments landscape is also giving fraudsters new attack vectors
Defending Your Fully Digital Wallet Against Fraud
Moving to a primarily digital wallet doesn’t mean sacrificing fraud protection – in fact, it means stepping up protection against scams
Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
Six Steps to Growth in a Global Economic Squeeze
Learn how banks and other financial institutions can use personalization to drive growth in spite of global economic uncertainty
APP Scams: What Impact Will the PSR’s Proposals in the UK Have?
As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?
Risk and Lending Predictions 2023: Hyper-Personalisation and More
Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services
Top 5 Decision Management Posts of 2022: AI and Digital Jane
From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future
Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules
In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes
FCA’s Consumer Duty Mandates Sharper Use of Technology
Managing UK customers to better outcomes under the FCA’s Consumer Duty will require a true platform for understanding and action
5 Ways Digital Payments Will Change FIs and Fraud in 2023
New digital payments channels and methods will grow next year, giving new opportunities for fraudsters and scammers
Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”
As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud
Our Scams Model Just Won an Award for Machine Learning
Credit & Collections Technology Awards recognize our scams model with the award for Machine Learning - here's why
Meet Our 2023 FICO Decisions Awards Judges
Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation
Better SME Lending Systems Key To Winning Back Businesses Post-pandemic
Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.