A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event

Unpredictable consumer spending puts banks on high alert as deadline for new Consumer Duty Guidance nears

These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023

Brazilian fintech platform enhances pay-as-you-go fraud solution and wins FICO® Decisions Award for Fraud Management

New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances

FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

FICO data reveals worrying trends developing amongst established credit card users as missed payments rise

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

Many UK credit cardholders who missed one payment in December continued to struggle with their debts in the new year, with a marked increased in two missed payments

By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk

FICO data shows that inflation and Christmas consumer spending saw a sharp rise in December, while more UK customers missed a payment

Digital transformation cuts across the entire enterprise, but it’s also hitting closer to home as the humble wallet undergoes a transformation too

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.