Having an end-goal like improving your efficiency ratio is important - here's how a digital transformation program can make that happen

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

Discover how FICO's advanced data analytics is empowering lenders in India to enhance debt collections strategies.

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

To win an edge in the ultra-competitive telco marketplace, providers’ ability to harness the power of mathematical optimization and simulation is a key differentiator

Creating next-generation customer experiences

Innovations in analytics & machine learning, decision management, mathematical optimization, and business simulation mark Summer 23 release

Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Robust decisioning platforms will enable enterprises to develop better customer experiences and faster time-to-market

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

Here’s how to strike a balance that delivers long-term benefits for customers' financial health