Survey: Do Customers Think Banks Are Fair to Scam Victims?
Banks face challenges when it comes to balancing the ease and convenience of real-time payments with prevention for authorized push payment fraud and scams
Real-Time Payments Survey Reveals Growth in Usage - and Scams
Real-time payments are a growing global phenomenon, but the shifting payments landscape is also giving fraudsters new attack vectors
Hyper-Personalization Survey Highlights Boardrooms' Blind Spots
New study from Forrester shows the value of hyper-personalization and the gaps businesses face today
Defending Your Fully Digital Wallet Against Fraud
Moving to a primarily digital wallet doesn’t mean sacrificing fraud protection – in fact, it means stepping up protection against scams
Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti
The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
APP Scams: What Impact Will the PSR’s Proposals in the UK Have?
As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?
Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules
In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes
5 Ways Digital Payments Will Change FIs and Fraud in 2023
New digital payments channels and methods will grow next year, giving new opportunities for fraudsters and scammers
Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”
As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud
Our Scams Model Just Won an Award for Machine Learning
Credit & Collections Technology Awards recognize our scams model with the award for Machine Learning - here's why
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