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Agile Collections Strategies Can Protect Loyalty in Tough Times

As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?

Digital Collections: 7 Things That Can Make You More Successful

Digital collections isn't a new concept, but it has taken on additional relevance in the current economic environment. Here are some tips for success.

Top 3 Actions for Delinquency Management Alleviating Inflation Concerns

What prudent and responsible actions can we diligently deploy to face the potential fallout of inflation?

Debt Collection: Have We Learned the Lessons of the Last Crises?

While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today

Meet Our 2023 FICO Decisions Awards Judges

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Even in a Crisis, the Best Collections Strategy Is to Avoid Collections

With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes

2023 FICO Decisions Awards Now Open

Call for analytics and digital transformation champions!

Meeting Debt Collection Challenges Amid a Squeeze on Income

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

Better SME Lending Systems Key To Winning Back Businesses Post-pandemic

Survey demonstrates need for advanced analytic solutions to accelerate lending and simplify delivery

Mibanco Expands Microlending, Helps Customers During Pandemic

Largest microfinance bank in Latin America has used FICO Platform’s Decisions Capability to boost lending capacity and respond quickly during the pandemic

8 Success Tips for Debt Collection in the Pandemic

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

9 Steps to Improve Contact Data Quality in Debt Collection

Contact data quality in debt collection can make or break your success — here are best practices for improving it

Why Customer-Centric Debt Collection Is Critical - Video

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

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