Fraud Predictions 2024: Scams, Siloes and Upstream Polluters
These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience
UK Credit Cards: Stable Activity in September Ahead of Holiday Period
UK credit card missed payments and total balances rise, while spending falls ahead of the festive period
Digital Transformation Success Stories: FICO Platform Users Speak Out
Innovation and agility are at the heart of digital transformation, as these case studies from senior leaders demonstrate
The Future of AI and Hyper-Personalization in Auto Loan Finance
Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter
Five Emerging Strategies for Healthcare Claims Processing in 2024
These are the top challenges for health plan executives in claims processing and the innovative trends that are helping them adapt, improvise, and overcome
Application Fraud – Real-Time and Integrated Solutions Are the Priority
Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable
Is Bust-Out Fraud Hiding as Bad Debt on Your Balance Sheet?
Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay
UK Credit Cards: Summer Saw Spending and Balances Rise
FICO UK Credit Report shows worrying trends as average spend per credit card rose while payments to balance rose and fell
Will the Retirement Surge Cripple Your Claims Process Effectiveness?
How can insurers build optimal claims administration strategies when their best claims experts are hitting the exits?
UK Cards: June Data Shows Spending Spike in Cost-of-Living Squeeze
Average spend on UK credit cards rose to highest level in 15+ years as inflation remains high
Improving Your Efficiency Ratio: 7 Financial Institutions’ Results
See how a platform approach to enterprise intelligence allowed these banks and card processors to succeed at making digital transformation highly profitable
Hyper-Personalization: How to Blend Fraud Management and CX
Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences
Rising Delinquencies in Canada Point to Need for Stress Testing
Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses
UK Cards: FICO Data Shows Delinquencies and Spend Are Rising
The impact of stubbornly high inflation is evident in changing patterns on UK credit cards
Why Banks Need Context and Orchestration to Fight Against Fraud
A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives
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