FICO World 2022 was an excellent event with a stellar fraud protection and compliance track - here's some of what we learned

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks

Measuring the right things matters - if fraud reduction comes at a cost to customer experience, you may have the wrong fraud KPIs

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

Contact data quality in debt collection can make or break your success — here are best practices for improving it

In this presentation from the Collections and Vulnerability conference, Bruce Curry lays out the case for customer-centric debt collection and its impact on a firm's performance

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Automated dial-direct calls to late-paying customers continue to help recover around 5% of delinquent accounts

As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions

Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.

The NACHA WEB Debit rule increases fraud detection but more is needed to protect consumers

The time to invest in collections technology and improve your processes is now, not when the pandemic-driven debt tsunami hits

The new FICO community will give you more detailed practical information to help your organization fight fraud & financial crime, and hear from fraud experts

Hoist Finance and FICO have won for Best Use of Technology in the Credit Excellence 2021 Awards