Explore how transaction analytics can improve credit scoring, deepens customer relationships and reduce collection costs.

Discover how transaction analytics is revolutionizing banking by providing a 360-degree view of customer behavior and preferences

A group of eight international specialists will assess exceptional outcomes in AI, machine learning, and digital transformation

To get ahead in today’s digital ecosystem, banks need a modular technology architecture that can flex to meet myriad decisioning needs

What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?

The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?

Having an end-goal like improving your efficiency ratio is important - here's how a digital transformation program can make that happen

Discover how FICO's advanced data analytics is empowering lenders in India to enhance debt collections strategies.

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

To win an edge in the ultra-competitive telco marketplace, providers’ ability to harness the power of mathematical optimization and simulation is a key differentiator

Creating next-generation customer experiences

Global media tech company develops AI-driven media planning platform and wins FICO® Decisions Award for AI, Machine Learning & Optimization

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.