Filter by:

Top 5 Decision Management Posts of 2021

The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Digital-First Lending: The Pandemic Raised the Stakes

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Managing Vulnerable Customers: How New Analytics Can Help

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Digital Simulations: The Secret Weapon for Solving Complex Issues

Digital simulations allow you to safely hypothesize and test “what if” scenarios and use the resulting insights to push through pain points in your business.

Decision Platforms and The Customer Experience Revolution

To understand which tools can truly help companies in the processes of digital transformation, it is essential to understand the concept of a decision platform.

Winners of 2021 FICO Decisions Awards Announced

Digital transformation yields dividends in challenging year

Checkmating the Competition: What’s Your Best Move?

As in chess, victory on the business battlefield goes to those who can make smarter decisions many, many moves ahead. Digital decisioning can help.

Digital Decisioning Enables Radical, Customer-Focused Change

It’s easy to confuse digitization with digital decisioning, both play a role in digital transformation, but the difference is digital decisioning is at its center.

360 Degrees Isn’t Enough to Chart Your Digital Transformation Journey

Having customer information from all angles is essential for digital transformation, but only if you can connect the insights coming at you from all directions

Coping with COVID: Digital Transformation is More Important Now Than Ever

The COVID-19 pandemic forced a lot of changes. But there are far more changes ahead for those facing digital transformation challenges.

Alfa-Bank's Automated Model Monitoring Improves Management

Leading Russian bank uses FICO® Decision Central to qualify for IRB approach with Central Bank of Russia

“Centralized Decisioning”: The Industry’s Most Cutting Edge Decision Management Solution Needs a Better Name

Companies worldwide are achieving their decision management, digital transformation and customer centricity KPIs thanks to “centralized decisioning.” But it needs a better name.

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.