Meet Digital Jane, She’s Your Customer and She Has High Expectations
Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.
Introducing The New Age of Applied Intelligence
FICO announces an integrated set of 17 enterprise capabilities that make up FICO Platform.
Orchestration to Fight the Crescendo of Scams and Fraud
Orchestration (of both data and process) is one of the most potent weapons in fighting scams and fraud, and FICO enables potent orchestration capabilities.
Top 5 Decision Management Posts of 2021
The 5 top posts last year dealt with digital transformation in insurance, automated originations, responsible AI, model governance and, strangely enough, movies!
Digital Account Opening in Finance: What Consumers Want
Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries
Digital-First Originations: Why Friction Counts in Small Amounts
In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages
10 Questions or Less – Why Consumers Abandon Account Opening
New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up
Digital-First Lending: The Pandemic Raised the Stakes
More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations
Managing Vulnerable Customers: How New Analytics Can Help
Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention
Digital Simulations: The Secret Weapon for Solving Complex Issues
Digital simulations allow you to safely hypothesize and test “what if” scenarios and use the resulting insights to push through pain points in your business.
The Role of Decision Orchestration in Financial Platforms
Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system
FICO a Finalist in Car Finance Awards for Work with Volvo
From three days to seconds: cloud-hosted FICO Platform helps Care by Volvo approve applications in real-time
Decision Platforms and The Customer Experience Revolution
To understand which tools can truly help companies in the processes of digital transformation, it is essential to understand the concept of a decision platform.
Winners of 2021 FICO Decisions Awards Announced
Digital transformation yields dividends in challenging year
Checkmating the Competition: What’s Your Best Move?
As in chess, victory on the business battlefield goes to those who can make smarter decisions many, many moves ahead. Digital decisioning can help.
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.