FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Robust decisioning platforms will enable enterprises to develop better customer experiences and faster time-to-market

Here’s how to strike a balance that delivers long-term benefits for customers' financial health

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

Helping organizations navigate the often-challenging implementation of Responsible AI as part of ESG efforts

Consumers spent hundreds of thousands, even millions, on banking and insurance products over the course of their lifetimes. How can you get them to spent it with you?

Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.

FICO announces an integrated set of 17 enterprise capabilities that make up FICO Platform.

Orchestration (of both data and process) is one of the most potent weapons in fighting scams and fraud, and FICO enables potent orchestration capabilities.

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention