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Meet Our 2023 FICO Decisions Awards Judges

Panel of 8 global experts to review outstanding results with AI, machine learning and digital transformation

AI Governance: A Critical Component of Corporate ESG Initiatives

Helping organizations navigate the often-challenging implementation of Responsible AI as part of ESG efforts

Build Winning Customer Experiences Without Tanking Efficiency

Consumers spent hundreds of thousands, even millions, on banking and insurance products over the course of their lifetimes. How can you get them to spent it with you?

Meet Digital Jane, She’s Your Customer and She Has High Expectations

Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.

Introducing The New Age of Applied Intelligence

FICO announces an integrated set of 17 enterprise capabilities that make up FICO Platform.

Orchestration to Fight the Crescendo of Scams and Fraud

Orchestration (of both data and process) is one of the most potent weapons in fighting scams and fraud, and FICO enables potent orchestration capabilities.

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Digital-First Lending: The Pandemic Raised the Stakes

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Managing Vulnerable Customers: How New Analytics Can Help

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

The Role of Decision Orchestration in Financial Platforms

Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system

FICO a Finalist in Car Finance Awards for Work with Volvo

From three days to seconds: cloud-hosted FICO Platform helps Care by Volvo approve applications in real-time

Decision Platforms and The Customer Experience Revolution

To understand which tools can truly help companies in the processes of digital transformation, it is essential to understand the concept of a decision platform.

Winners of 2021 FICO Decisions Awards Announced

Digital transformation yields dividends in challenging year

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