Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?

Call for analytics and digital transformation champions!

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Courier scams have long been a problem, but the threat has gathered momentum in recent months

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls

Insights from a panel discussion into debt collection trends for digitization, omnichannel communications and more

The convenience and speed of real-time payments makes it easy for fraudsters to scam individuals. It’s time to consider sensible friction in the process.

Leading Australian essential service provider uses FICO Customer Communication Services and wins FICO® Decisions Award for Debt Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud