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Lessons Learned from New Scam Regulations in Asia Pacific

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Fraud Predictions 2024: Scams, Siloes and Upstream Polluters

These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience

APP Fraud: Get Ready Now for Global Scams Regulations

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

How to Protect Mobile Wallets from Prepaid Card Fraud

What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?

6 Tips for Debt Collection During the Household Income Squeeze

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

Improving Your Efficiency Ratio: 7 Financial Institutions’ Results

See how a platform approach to enterprise intelligence allowed these banks and card processors to succeed at making digital transformation highly profitable

Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Courier Scams – How They Work and How to Fight Them

Courier scams have long been a problem, but the threat has gathered momentum in recent months

FICO Fraud Report 2023: From Application Fraud to the Scamdemic

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

Is Hyper-Personalization a Game Changer for Fraud Management?

Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls

To Stop Scams, It’s Time to Add Sensible Friction to Easy Money

The convenience and speed of real-time payments makes it easy for fraudsters to scam individuals. It’s time to consider sensible friction in the process.

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

FICO World 2023 - Agenda Focuses on 3 Key Fraud Strategies

FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud

5 Scam Protections Customers Want from Their Bank

Learn the top five ways customers expect banks to improve their defenses against authorized push payment fraud and scams

How to Turn UK’s Consumer Duty Compliance to Your Advantage

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

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