Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth

Innovation and agility are at the heart of digital transformation, as these case studies from senior leaders demonstrate

Lenders meeting at FICO’s Auto MasterMind event discussed the technologies that can make auto loan finance smarter

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

To get ahead in today’s digital ecosystem, banks need a modular technology architecture that can flex to meet myriad decisioning needs

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

See how a platform approach to enterprise intelligence allowed these banks and card processors to succeed at making digital transformation highly profitable

Call for analytics and digital transformation champions!

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Learn how banks and other financial institutions can use personalization to drive growth in spite of global economic uncertainty

How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them

Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services

As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future