With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event

Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls

FICO’s annual conference is the place to learn more about making decisions at scale – not least for those fighting fraud

Moving to a primarily digital wallet doesn’t mean sacrificing fraud protection – in fact, it means stepping up protection against scams

Debit card skimming grew at the unprecedented rate of 368% from 2021 to 2022, but there are steps banks and consumers can take to combat compromised cards

In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes

As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud